Safety

Child Safety Standards

Last updated: 26 July 2026

These standards explain how Qiela prevents and responds to child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). They apply to the Qiela mobile application, website, and related services.

Zero tolerance for CSAE

Qiela strictly prohibits content or conduct that sexually exploits, abuses, or endangers children. Prohibited activity includes:

Qiela is intended only for people aged 16 or older. Age eligibility does not reduce or replace these child-safety protections.

Report a child-safety concern

Users can report messages, media, accounts, and other safety concerns through Qiela’s in-app reporting controls. Reports provide Qiela with the affected content and account context needed for review. Users can also contact the designated child-safety representative at thdruez@gmail.com.

Do not download, forward, attach, or otherwise redistribute suspected CSAM when reporting it. Instead, identify the relevant Qiela account, salon, conversation, or message. If a child is in immediate danger, contact local emergency services or law enforcement first.

How Qiela responds

Qiela reviews child-safety reports and takes appropriate action when it becomes aware of CSAE or CSAM. Depending on the circumstances, action may include restricting access, removing content, preserving information when legally required, suspending or permanently banning accounts, and preventing ban evasion.

Qiela complies with applicable child-safety laws and reports confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) or the appropriate regional or national authority where required. Qiela cooperates with valid legal requests from competent authorities.

Child-safety point of contact

The designated representative for questions about Qiela’s CSAE standards, prevention practices, enforcement procedures, and legal compliance is:

Thomas Druez
thdruez@gmail.com

These standards supplement Qiela’s Terms of Use, including its content standards and zero-tolerance rules, and the Privacy Policy, including its descriptions of moderation records and safety-related retention.